Software as a Service Team

Penny Madsen

Senior Research Director, Cloud and Edge Services, Worldwide Infrastructure Research

Estelle Quek

Senior Research Manager

Eric Newmark

Group Vice President & General Manager of IDC’s SaaS, Enterprise Software, and Worldwide Services Division

Frank Della Rosa

Research Vice President, SaaS, Business Platforms, and Industry Cloud

Ashish Nadkarni

Group Vice President and General Manager, Worldwide Infrastructure Research

New Research


  • By:  Penny Madsen Loading

    This IDC Market Presentation takes data from IDC's recent Cloud Pulse Survey findings to address the current requirements of cloud buyers across China, what platforms are favored, what challenges they face, where they choose to receive thei...
  • By:  Penny Madsen Loading

    This IDC Market Presentation is an executive summary of IDC's 4Q23 Cloud Pulse Survey findings. Cloud buyers are currently facing unprecedented challenges, from transforming environments to cater to new demands including those from generati...
  • By: 

    • Josh Budd Loading
    • Steve White Loading
    • Andreas Storz Loading
    • Brendan Rouse Loading
    • Stuart Wilson Loading
    • Jeff Newton Loading
    • Danielle Ibran Loading
    • Paul Edwards Loading
    • Estelle Quek Loading
    This IDC Market Perspective provides IDC's top predictions about the market and technology forces that will shape IT channels and alliances in 2024 and beyond."The importance of healthy ecosystems has further expanded with the majority of t...
  • By: 

    • Andreas Storz Loading
    • Stuart Wilson Loading
    • Josh Budd Loading
    • Steve White Loading
    • Paul Edwards Loading
    • Jeff Newton Loading
    • Brendan Rouse Loading
    • Danielle Ibran Loading
    • Estelle Quek Loading
    This IDC Survey provides cross-regional insights and implications of IDC's 2023 Global Partner Survey across Asia/Pacific (AP); Europe, the Middle East, and Africa (EMEA); Latin America (LATAM), and North America (NA). Key themes covered in...
  • By:  Frank Della Rosa Loading

    This IDC Survey Spotlight features the innovative technologies that ISVs are embedding in SaaS applications to drive business growth. The velocity of software application innovation (new feature cadence) needed to keep pace with SaaS applic...
  • By: 

    • Chris Kanaracus
    • Penny Madsen Loading
    • Dave McCarthy Loading
    • Jasdeep Singh Loading
    AWS will now waive egress fees for customers who wish to move their data out of the hyperscaler’s platform to another provider or an on-premises site. The move addresses longstanding customer dissatisfaction with egress fees, as well as gui...
  • By: 

    • Josh Budd Loading
    • Paul Edwards Loading
    • Danielle Ibran Loading
    • Jeff Newton Loading
    • Estelle Quek Loading
    • Brendan Rouse Loading
    • Andreas Storz Loading
    • Steve White Loading
    • Stuart Wilson Loading
    This IDC Web Conference discusses the trends and predictions IDC's Worldwide Channels and Alliances team is seeing in software and infrastructure channels as well as in strategic alliances as we move further into 2024 and beyond. The team w...
  • By:  Penny Madsen Loading

    This IDC Market Perspective provides insight into the amount of cloud budget committed to data egress fees and how this differs by vendor. It also asks what the market needs to consider when issuing egress fees."Difficult to forecast data e...
  • By: 

    • Carol Sliwa Loading
    • Ashish Nadkarni Loading
    • Mary Johnston Turner Loading
    • Chris Kanaracus
    This IDC Market Note discusses the importance of the new Hitachi EverFlex with Cisco-Powered Hybrid Cloud offering that has the potential to disrupt the market for as-a-service infrastructure. Hitachi Vantara and Cisco Systems expanded thei...
  • By: 

    • Penny Madsen Loading
    • Ryan Caskey Loading
    This IDC Market Presentation showcases survey findings from IDC's 4Q23 Cloud Pulse publication, which examines cloud adoption and cloud trends among IT buyers, with a focus on deployment choices for cloud applications, vendor selection, mac...

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