eBusiness Strategies Team

Linus Lai

Vice President

Simon Baker

Senior Research Director, Mobile Phone Devices, IDC EMEA

Kresimir Alic

Research Director, Worldwide Telecom Services

Chris Barnard

Vice President, European Telecoms and Infrastructure

Carol M. Glasheen

Vice President, Quantitative Research Group, Custom Solutions

New Research


  • By:  Linus Lai Loading

    This IDC Survey uncovers shifts in sourcing priorities toward outsourced infrastructure, data, applications, and security services. Budgets are increasing, with the net difference between increasing and decreasing budgets 62% higher than la...
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    • Giulia Carosella Loading
    • Linus Lai Loading
    • Craig Powers
    This IDC Market Presentation examines the impact of AI on organizations' digital business strategies and road maps. Digital technologies have become increasingly strategic for C-suite executives and pervasive across businesses, driving comp...
  • By: 

    • Cathy Huang Loading
    • Craig Robinson Loading
    • Scott Tiazkun Loading
    • Philip D. Harris, CISSP, CCSK Loading
    • Richard Thurston Loading
    • Frank Dickson Loading
    • Emanuel Figueroa Loading
    • Shilpi Handa Loading
    • Linus Lai Loading
    • Christian Fam
    • James Wang Loading
    This IDC study delineates IDC's taxonomy for the security services market for 2024, categorizing it into three primary segments: professional security services, managed security services, and emerging security services. It outlines the expa...
  • By:  Linus Lai Loading

    This IDC Survey highlights the growing importance of cloud SPs and vendors in engaging with enterprises and government. End users seek higher assurances from their vendor partners in service lines, such as workspace services, cloud integrat...
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    • Chris Barnard Loading
    • Rob Brothers Loading
    • Leslie Rosenberg Loading
    This IDC link discusses announcements from the Cisco Live 24 event held in Las Vegas, Nevada, from June 3 to 6, 2024. It brings together over 20,000 in-person attendees and nearly a million virtual participants worldwide. This document spec...
  • By: 

    • Ahmad Latif Ali Loading
    • Bill Latshaw Loading
    • Brian Wood
    • Jason Bremner Loading
    • Jennifer Hamel Loading
    • Linus Lai Loading
    • Mukesh Dialani Loading
    • Gard Little Loading
    This IDC Perspective lists the key takeaways from several analysts who attended EY's first worldwide analyst meeting in five years in San Francisco, April 15–16, all focused on the topic of rethinking EY. The meeting included a site visit t...
  • By: 

    • Rijo George Thomas Loading
    • Pushkaraksh Shanbhag Loading
    • Linus Lai Loading
    • Sakshi Grover Loading
    This IDC Market Note describes the top themes discussed by PricewaterhouseCoopers's (PwC) leadership during the 2024 Analyst Day in Gurugram, May 9, 2024 and the impressions of IDC analysts who participated in the event."With eyes on India ...
  • By:  Linus Lai Loading

    This IDC Survey based on IDC’s 2024 Australia/New Zealand (ANZ) Ecosystem Survey shows a remarkable shift in business priorities from cyber-resilience to an acceleration of customer experience (CX) and digital products, services, and experi...
  • By:  Linus Lai Loading

    This IDC Survey shows a remarkable shift from cyber-focused resiliency to an acceleration of customer experience and digital product, services, and experience innovation. Enterprises now are prioritising innovation and speed as new technolo...
  • By: 

    • Chris Barnard Loading
    • Len Padilla Loading
    • Leslie Rosenberg Loading
    Cisco announced a significant leadership change, appointing Gary Steele as the new head of global sales. As Cisco's President, Go-to-Market, he will lead "a unified organization across Cisco's sales, partner, and global marketing teams to a...

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