Support Technologies Team

Matthew Eastwood

Senior Vice President, Enterprise Infrastructure, Cloud, Telecom, Security, Developers, Channels and Enabling Technology

Linus Lai

Vice President

New Research


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    This IDC Market Perspective addresses the impacts of AI and GenAI on IDC's services markets, allowing service providers to understand the opportunities and challenges in delivering services in the current environment."AI and generative AI w...
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    SambaNova Systems' launch of SambaNova Cloud offers developers access to Meta's Llama 3.1 models, including the 405B model, the largest open source model available. Powered by SambaNova's SN40L AI chip, it runs the 405B model at 132 tokens ...
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    On August 29, 2024, Dell Technologies held a quarterly earnings call and disclosed its 2Q25 financial results. Dell Technologies maintains two primary business units: the Client Solutions Group (CSG) and the Infrastructure Solutions Group (...
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    AMD's $4.9 billion acquisition of ZT Systems represents a strategic effort to enhance its capabilities in the AI and datacenter markets, aiming to capture a significant share of the $108 billion AI systems infrastructure market by 2028. By ...
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    Hewlett Packard Enterprise (HPE) announced plans to acquire Morpheus Data, a hybrid cloud management software leader specializing in the orchestration and automation of multicloud virtual machine (VM) management to enhance HPE GreenLake clo...
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    This Market Note describes the top themes discussed by HCL Technologies’ (HCLTech) leadership and the impressions of several IDC analysts who participated in the event. HCLTech held its 2024 Analyst Day in Syndey on May 20, 2024 and present...
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    The recent IT outage caused by silent updates pushed out by CrowdStrike to its Falcon agent exposes an issue that is at the heart of how the IT industry operates. It highlights the contrasting trust and attestation mechanisms taken by opera...
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    This IDC Survey uncovers shifts in sourcing priorities toward outsourced infrastructure, data, applications, and security services. Budgets are increasing, with the net difference between increasing and decreasing budgets 62% higher than la...

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