Enterprise Applications and Digital Commerce Team

Mickey North Rizza

Group Vice-President, Enterprise Software

Kevin Permenter

Research Director, Financial Applications

Eric Newmark

Group Vice President & General Manager of IDC’s SaaS, Enterprise Software, and Worldwide Services Division

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

New Research


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    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Survey Spotlight explores the challenges faced by Asia/Pacific organizations when implementing AIOps practices. AI observability is becoming more popular in Asia/Pacific, where there is a greater need for tools and best practices f...
  • By:  Mickey North Rizza Loading

    This IDC Survey Spotlight features results from IDC's July 2024 Future Enterprise Resiliency and Spending Survey, Wave 7 (n = 891); IDC's April 2024 SaaS Path Survey (n = 2,875); and IDC's August 2024 Office of the CFO Survey (n = 512). Thi...
  • By: 

    • Rick Villars Loading
    • Meredith Whalen Loading
    • Sandra Ng Loading
    • Lapo Fioretti Loading
    • Amy Loomis, Ph.D. Loading
    • Mickey North Rizza Loading
    • Duncan Brown Loading
    • Nancy Gohring Loading
    • David Schubmehl Loading
    • Stewart Bond Loading
    • Neil Ward-Dutton Loading
    • Mary Johnston Turner Loading
    This IDC Tech Buyer Presentation provides insights from several presentations that IDC delivered at CIO forums/roundtables as well as in meetings with tech industry leaders in the summer of 2024. They focused on the barriers to greater roll...
  • By: 

    • Eric Newmark Loading
    • Nadia Ballard Loading
    • Mickey North Rizza Loading
    This IDC Tech Buyer Presentation provides an overview of the results from IDC's SaaS CSAT Awards.This award program recognizes the leading software-as-a-service (SaaS) vendors in each application market, across 23 markets, that receive the ...
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    • Kevin Permenter Loading
    • Jordan Steele Loading
    This IDC study examines the market shares of the leading vendors in the treasury and risk management applications market."The adoption of a treasury management system is a game changer for businesses seeking to enhance their financial opera...
  • By:  Mickey North Rizza Loading

    This IDC Survey Spotlight details the greatest challenges and benefits of the finance organization's ERP system. IDC's Office of the CFO Survey is out, and the use of ERP is outlined in the presentation. The finance organization's use of ER...
  • By: 

    • Supriya Deka Loading
    • Daniel-Zoe Jimenez Loading
    This IDC study is an update to the 2021 maturity assessment benchmark for small and medium-sized businesses (SMBs) (fewer than 500 employees). This year the study has been expanded to include the midmarket segment (500–999 employees) and co...
  • By: 

    • Kevin Permenter Loading
    • Jordan Steele Loading
    This IDC study examines a five-year forecast for the worldwide accounts payable applications market."Embrace the future of finance: Transform your accounts payable from a back-office function into a strategic hub. Leverage AI and embedded p...
  • By: 

    • Kevin Permenter Loading
    • Jordan Steele Loading
    This IDC study provides a five-year forecast for the travel and expense management software market.“Every business is a people business, and providing flexibility in how your employees can work and travel makes you better able to keep top p...
  • By: 

    • Kevin Permenter Loading
    • Jordan Steele Loading
    This IDC study reviews the competitive market for travel and expense (T&E) management software for 2023."In a world in which digital meetings were poised to dominate, the unexpected resurgence of business travel heralds a new chapter, e...

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