Customer Relationship Management (CRM) Team

Vladimir Kroa

Associate Vice President, Sustainability

Daniel-Zoe Jimenez

Vice President, Digital Innovation, CX & Software, DNB/Start-ups, SMBs, Consumer and Channels Research

Abhishek Kumar

Associate Research Director

New Research


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    • Daniel-Zoe Jimenez Loading
    • Andreas Storz Loading
    • Stuart Wilson Loading
    This IDC Survey provides insights into the Asia/Pacific partner landscape. This IDC study leverages IDC’s 2023 Global Partner Survey, focusing on the Asia/Pacific samples. The study provides insights on partners’ capabilities, expertise, an...
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    • Dhiraj Pramod Badgujar Loading
    • Daniel-Zoe Jimenez Loading
    This IDC Perspective talks about intelligent software development powered by generative AI (GenAI) with insights on GenAI role in shaping developer and testing landscape in the Asia/Pacific region. The Asia/Pacific region is prospering in t...
  • By: 

    • Abhishek Kumar Loading
    • George Briford Loading
    • Nigel Wallis Loading
    This Industry Market Forecast provides technology suppliers with an overview of the worldwide banking spending for digital transformation (DX) and insights into the market context influencing that spend for 2024.This allows readers to under...
  • By: 

    • Supriya Deka Loading
    • Daniel-Zoe Jimenez Loading
    • Lavanya Jindal
    This IDC Market Analysis Perspective provides a current and future view of digital-native businesses (DNBs) in Asia/Pacific. This report summarizes key trends and business and technology priorities over the next 12 months. The report also d...
  • By: 

    • Daniel-Zoe Jimenez Loading
    • Andreas Storz Loading
    • Stuart Wilson Loading
    This IDC Survey provides insights into the Asia/Pacific partner landscape. This IDC study leverages the IDC's 2023 Global Partner Survey, focusing on the Asia/Pacific samples. The study provides insights on business models, revenue dynamics...
  • By: 

    • Vladimir Kroa Loading
    • Lara Greden Loading
    • Amy Cravens Loading
    • Dan Versace Loading
    • Curtis Price Loading
    This IDC Vendor Profile provides a detailed overview of Dell Technologies' environmental, social, and governance strategy within the context of IDC's ESG/sustainability framework. It examines three areas:The vendor's internal ESG/sustainabi...
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    • Surya Narayan Saha Loading
    • Abhishek Kumar Loading
    This Industry Analysis Perspective is designed to provide technology sellers' sales, marketers, and product and channel managers with foundational insights into the insurance industry in Asia/Pacific in 2024. By understanding how the busine...
  • By: 

    • Supriya Deka Loading
    • Daniel-Zoe Jimenez Loading
    • Lavanya Jindal
    This Market Analysis Perspective deck provides a market update on the emerging industry trends, competitive landscape, priorities and challenges, future view of the market, and advice for technology suppliers. It also discusses small and me...
  • By: 

    • Lavanya Jindal
    • Daniel-Zoe Jimenez Loading
    This IDC study discusses Asia/Pacific MCM market shares for 2023. The revenue and market share of the leading vendors are provided for 2023. MCM applications automate a wide range of individual and collaborative activities associated with t...
  • By: 

    • Duncan Brown Loading
    • Rahiel Nasir Loading
    • Vladimir Kroa Loading
    • Katharina Grimme Loading
    • Anielle Guedes
    • Giovanni Cervellati Loading
    • Giulia Carosella Loading
    • Stuart Wilson Loading
    This IDC Market Perspective presents key findings from AWS' annual analyst summit held in London in April. While AI inevitably dominated the agenda, the event also featured presentations and discussions about the company's focus on industry...

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